[Resolved] Intermittent Service Interruption - Delayed Email Processing
[Oct 12 2021 12:30PM] We have observed, and received reports from over the weekend, of email processing events where outgoing email can be delayed on average between 15-30 minutes, and up to 2 hours in extreme cases. We are working to identify the...
Happy Canadian Thanksgiving 2021!
Please note our office will be closed on Monday, October 11th for Canadian Thanksgiving. We will reopen on Tuesday, October 12th at 9:00am EDT. We wish all our fellow Canadians a Happy Thanksgiving. Have a safe and wonderful long weekend!
[Monitoring] Service Interruption - Delayed Rendering / Website Updates
[Sep 27 2021 1:30 PM] This afternoon at 12:30 PM (NAET) the ClubRunner team identified an intermittent delay in processing website updates, we are currently working to fully investigate and resolve this issue. During this intermittent service, some updates and changes to websites and...
[Resolved] Committees module - display issue
ClubRunner had an issue inside the Committees section where if you edited a committee, its properties or its documents, you may have received a pale white screen like the one illustrated below:
Labour Day Holiday Sept. 6th, 2021 - Office will be closed
Please note that our office will be closed on Monday September 6th for the Labour Day Holiday. Our offices will re-open on Tuesday, September 7th at 9:00 am North American Eastern Time. View on ClubRunnerSupport.com
[Monitoring] ClubRunner Service Interruption – Delayed Email Processing
[Aug 24 2021 12:30 PM] We are currently observing slower than normal processing for some outgoing emails, resulting in delivery delays. Our team is investigating and working to resolve the matter. Please note that all emails are being successfully sent and no action...
Civic Holiday August 2nd, 2021 - Office will be closed
Please note that our office will be closed on Monday August 2nd for the Civic Holiday. Our offices will re-open on Tuesday, Aug 3rd at 9:00 am North American Eastern Time.
[Resolved] ClubRunner Service Interruption - Delayed Rendering / Website Updates
[July 9 2021 3:30 PM] This afternoon at 2:15 PM (NAET) the ClubRunner team identified a delay in processing website updates. We are currently working to investigate and resolve this issue.
Join us for our ClubRunner training webinar series in July 2021
New to ClubRunner, or just want to become an expert? You’ve come to the right place! Sign up for our free ClubRunner webinar training series happening this July 2021. For more information, or to register visit: www.clubrunner.com/training...
[Resolved] ClubRunner Office Phones Unavailable
Our office numbers (Toll Free: 877 469 2582, International: 905-829-5299) are unavailable at this time due to a hardware issue. We are working to fix this as soon as possible. Please use our updated contact numbers: Toll Free (North America): 855 621 2582 International: +1 647 490 5878 If...
- Rotary International integration introduction and overview
- What is the difference between "Read Only" and "Read and Update" RI Integration
- How do I set up automatic integration With Rotary International (District)
- Opting In & Out of RI Integration & RI Integration settings on the District
- What is the club updates archive on the District?