Office Closed - May 23, 2022 - Victoria Day
Please note, that our offices will be closed on Monday May 23, 2022 for Victoria Day. Normal office hours will resume on Tuesday May 24, 2022 at 9 AM North American Eastern Time.
Introducing Your Membership Success Module!
Keep it all in ClubRunner with Membership Success; the smart way to recruit, onboard and engage new members.
Office Closed - April 15th, 2022 - Good Friday
Please note that our office will be closed on Friday, April 15th, 2022 for Good Friday. We will re-open on Monday, April 18th, 2022 at 9:00 am North American Eastern Time. We wish everyone a safe and happy long weekend!
[Resolved] Rotary Integration Service Interruption
[Apr 07 2022 9:30 AM] Rotary International has resolved this issue at 4PM North American Eastern Time. Our team resumed the Rotary Integration services at 4:30 PM, and continued to monitor as the queue was processed. All queued events were successfully processed, and we're...
Join us for our ClubRunner training webinar series in March & April 2022
We’re happy to announce webinar signups are now available for our March & April webinars. Details for each webinar and registration links are available below, register now! March 09 2022 3:00pm (NAEST) - Bulletin Live Designer Learn how to build beautiful Bulletins...
Office Closed - Canadian Family Day 2022
Please note that our office will be closed on Monday, February 21st, 2022 and will re-open on Tuesday, February 22nd at 9:00 am NAEST.
RI Integration service maintenance - Feb 12 2022
[Updated Feb 15, 2022] The RI Integration maintenance was completed at 7:00am NAEST this morning. The integration service has resumed and is processing all queued RI Integration requests. Our team will continue to monitor for any issues Please contact our support team...
[Resolved] Bulletin Issue – Commitments data not populated
[Feb 08 2022 10:00 AM] Yesterday afternoon at 3:00 PM NAEST we deployed an update, outside of our normal schedule, to address this issue. All commitments data should now be populating for all Club and District customers. Should you continue to experience any issues...
[Resolved] ClubRunner Lost Password Workflow Issue
This morning our team identified an issue with the password recovery workflow, preventing users from logging in after completing the password reset process. When attempting to return to the account’s login page users would receive an error about their...
[Monitoring] Service Interruption - Issues navigating crsadmin.com
[Jan 18 2022 5:45 PM] Our team was able to identify the impacted service and restart it. We are no longer observing any errors when using crsadmin.com. We will continue to monitor our systems for the next 24 hours. [Jan 18 2022 4:00 PM] At 3:50 PM...
- Rotary International integration introduction and overview
- What is the difference between "Read Only" and "Read and Update" RI Integration
- How do I set up automatic integration With Rotary International (District)
- Opting In & Out of RI Integration & RI Integration settings on the District
- What is the club updates archive on the District?