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Membership Management

  • What is The Member Profile & How Do I Edit It?

    Every ClubRunner user has a Member Profile. The Member Profile contains all of the information about the member. It contains the member's name, address, Rotary Member Number, access level and more. If...

  • Add, Edit, Terminate a member using the Club website

    Add a member: https://www.clubrunnersupport.com/article/269-how-do-i-add-a-new-member Edit a member's information: https://www.clubrunnersupport.com/article/1337-what-is-the-member-profile-how-do-i-ed...

  • Changing a Member’s Access Level

    Each of your club members has been assigned an Access Level. This represents their ability to access and edit ClubRunner features. Club members can assigned a new access level when they take on a new ...

  • What access levels are there in ClubRunner?

    Members may access various functions in ClubRunner depending on the Access Level assigned to them. Access levels range from 90 (no access) to 30 (access to all functions).  Access Levels are often ass...

  • Edit or Change an Inactive Membership Type

    For our Club's maintaining inactive member records, or matching records in another system, Inactive Members can be assigned a different in active membership type. To change an inactive member's member...

  • Edit or Change an Active Membership Type

    In ClubRunner we have two alternative Active membership types to help our Clubs organize their membership,  the 'Active - Corporate' membership type, and the 'Active - Satellite' membership type. Thes...

  • How to Remove Duplicate Member Profiles

    From time to time the same member might have two member profiles. This could be due to erroneous RI integration syncing, or the member’s original profile may have been marked as an Inactive Member and...

  • How to display leading zeros in Excel

    Sometimes Excel can interpret information incorrectly and display it in an incorrect format. A good example of this would be a member's address's zip code that contains leading zeros (Eg. 02351). Sinc...

  • How do I add or terminate a member past the 30 day limit

    As per Rotary International's requirement, adding a new member or terminating a member must be done within 30 days of the Join Date or Termination Date. If the date is over 30 days, please follow the ...

  • How Do I Change the Membership Type to Honorary?

    You may have to change an active member to an honorary member. This article explains how to do so.   1. To start, go to your Club's homepage. Click on Member Login near the top right. Enter your login...