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Membership Management

  • VIDEO: Club Access Levels

    Club Access Levels: explains Access Levels, shows examples of each level, & how to change a members access level.   Duration: 14 minutes...

  • New Member Orientation - Tips & Tricks

    Tips & Tricks: If a new member does not need all the default activities attached to them then the administrator can delete individual activities for a specific new member. Simply click the Delete link...

  • New Member Orientation - Overview

    Overview: To provide the warm welcome essential to all new members, clubs are encouraged to develop structured new member orientation programs. Your club’s orientation program can be as elaborate or a...

  • Download Member Data Guide

    Download Member Data Guide...

  • How can I change an inactive member to an active member?

    When an inactive member returns to the club, you can reactivate them making use of the Inactive Members List.  This situation can arise when a member takes a leave of absence for illness, travel or ot...

  • How to add Custom Fields

    You may add custom fields to your member profiles to track any additional items you wish. These custom fields can feature a text field for special notes, a date for particular anniversaries, or simply...

  • VIDEO: Friends of the Club & Online Newsletter Signups

    Learn how to manage your Friends of the Club and the Online Newsletter Signup  ...

  • How do I add a new member?

    When you recruit a new member, or discover an active member is missing from your database, you can use ClubRunner to add a new member to your Member List.  1. To access the Member List feature, you mu...

  • What do members need to do once receiving email?

    If the information in their member profile is up-to-date, the member doesn’t need to do anything. If there are incorrect or missing items, the member needs to click on the “Update” link and they will ...

  • How do I terminate or delete an active member?

    Click here to go directly to Deleting a member. From time to time, your club members may need to withdraw from active association with your club. They may be travelling on business or military service...