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Cloud Events: Checking Attendees in with a QR Code - Knowledgebase / Nova / Events - ClubRunner Support & Knowledgebase

Cloud Events: Checking Attendees in with a QR Code

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When attendees register for an event, they receive a confirmation email with a ticket attached, provided that this notification is enabled in the Event Settings. Each ticket contains a QR code that can be scanned to manage their attendance on the day of the event, as it instantly updates the attendee’s check in status to Checked In.

How to Check Attendees into an Event

Only members with access to manage the event will be able to check attendees in. You will need a device with a camera that has the ability to scan QR codes (mobile phone, iPad, etc.) Follow the steps below to use this feature:

  1. Click on the Events or the Calendar icon on the left.

  2. Click Manage on the event you would like to check attendees in for.

  3. Click on the Attendees tab. You will see a button called Check In on the top right. If prompted, click on the Request Camera Permissions button to give the page permission to use your device’s camera.

  4. Scan the QR code of the ticket by displaying the ticket on your phone or a printed copy.



Once scanned, you will see a confirmation message displaying the attendee’s name, ticket number and confirmation of the Checked In status.

Note

If a ticket is scanned more than once, the system will display a message indicating that the attendee has already been checked in.


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