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News

Aug 15

Service Issues

ClubRunner Nova – Interclub Communication Issue

Thanks to customer reports, working with our team we were able to identify an issue impacting some customers running on ClubRunner Nova. This issue is impacting the following Smart Groups related to Inter-Club communication options: All Presidents within District All...

Zach W.

Aug 6

Announcements

[ Monitoring ] ClubRunner Service Interruption - Delayed Website Updates - August 7 2025

Today the ClubRunner team identified a delay in processing website updates. We are currently working to investigate and resolve this issue.

Jul 29

Announcements

Office Closed - August 4th, 2025 - Civic Holiday

Please note that our office will be closed on Monday August 4th for the Civic Holiday. Our offices will re-open on Tuesday, Aug 5th at 9:00 am North American Eastern Time.

Michael C.

Jul 24

Announcements

ClubRunner Webinar Schedule Updated - July 24, 2025

The ClubRunner weekly training webinar schedule has been updated! Whether you're just getting started or looking to deepen your knowledge, these live sessions are designed to help you get the most out of your ClubRunner experience. Sessions cover everything from...

Michael C.

Jul 3

Service Issues

[Monitoring] ClubRunner Service Interruption - Delayed Website Updates - July 3 2025

This morning the ClubRunner team identified a delay in processing website updates. We are currently working to investigate and resolve this issue.

Zach W.

Jun 12

Product Updates

Mobile App 4.0.0 Build 117 - Release Notes

Thank you for testing the latest beta version of the ClubRunner mobile app! Today, we released an update with ersion 4.0.0 (117), which includes a number of improvements and bug fixes to enhance your experience: Improved alignment and padding across all screens...

Zach W.

May 23

Announcements

Exciting changes have arrived — and even more are on the horizon! 🚀

We recently hosted our What's New webinar to unveil exciting updates and provide a sneak peek at what's next. Whether you joined us live or missed it, we’ve got you covered.

Zach W.

May 16

Service Issues

ClubRunner Intermittent Service Disruption - May 16 2025

Starting in late April, our team began noticing sporadic performance issues affecting certain parts of the ClubRunner platform. Unfortunately, these issues have become more frequent as we've moved into May. Our team is actively investigating the root cause, implementing hotfixes,...

Zach W.

May 15

Announcements

Join us for our ClubRunner training webinar series in May 2025

Gear up for your upcoming role this year! We’re excited to announce that our Changeover Training Series is back for 2025! To help better prepare you for your new role and responsibilities this upcoming Rotary year, we are hosting a se...

Robin N.

May 15

Maintenance Notices

ClubRunner Database Maintenance - May 16 2025

On Friday May 16th 2025 we will be performing maintenance on the ClubRunner databases between 1:00 AM and 4:00 AM NAEST. During this window some parts of your ClubRunner account may be unavailable such as: access to the account's website, members' area, and...

Zach W.

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Help Articles

Nova (61)
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Club Help (288)
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District Help (118)
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Rotary International Integration (33)
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Website Guides (124)
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MyEventRunner (33)
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Cloud Events (21)
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Video & Webinars (69)
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ClubRunner FAQ (43)
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ClubRunner Mobile App (14)
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Guides

 View all Guides

ClubRunner Nova

Welcome to the ClubRunner Nova which covers lots of different topics like How to send emails in ClubRunner Nova and What are Smart Lists?.

View Guide

ClubRunner Nova

Welcome to the ClubRunner Nova which covers lots of different topics like How to send emails in ClubRunner Nova and What are Smart Lists?.

Bulletin Live Designer

ClubRunner Bulletin Live Designer Guide

View Guide

Bulletin Live Designer

ClubRunner Bulletin Live Designer Guide

MyEventRunner

MyEventRunner Administrative Guide

View Guide

MyEventRunner

MyEventRunner Administrative Guide

Donations

Donations Administrative Guide

View Guide

Donations

Donations Administrative Guide