ClubRunner Support & Knowledgebase

News

Oct 3

Happy Canadian Thanksgiving 2022!

Please note our office will be closed on Monday, October 10th for Canadian Thanksgiving. We will reopen on Tuesday, October 11th at 9:00am EDT. We wish all our fellow Canadians a Happy Thanksgiving. Have a safe and wonderful long weekend!

Sep 20

Announcements

Office closure - Friday, September 23rd

Please note our office will be closed on Friday, September 23rd for a company event. Our office will reopen Monday September 26th at 9am NAEDT.

Sep 1

Announcements

Labour Day Holiday Sept. 5th, 2022 - Office will be closed

Please note that our office will be closed on Monday September 5th for the Labour Day Holiday. Our offices will re-open on Tuesday, September 6th at 9:00 am North American Eastern Time. View on ClubRunnerSupport.com

Aug 12

Service Issues

[Monitoring] ClubRunner intermittent website disruption – Aug 12 2022

[Aug 12 2022 09:15 AM] We are currently experiencing intermittent interruptions to ClubRunner websites. Some customers may find that their websites are displaying a 502 error page or HTML code, prior to loading as expected. We are actively working on fixing this issue and...

Jul 27

Announcements

Civic Holiday August 1st, 2022 - Office will be closed

Please note that our office will be closed on Monday August 1st for the Civic Holiday. Our offices will re-open on Tuesday, Aug 2nd at 9:00 am North American Eastern Time.

Jul 20

Maintenance Notices

Planned Software update: Saturday, July 23rd at midnight

Please note we are initiating a planned software update on Saturday, July 23rd at 12:00am NAEST. This update should take no longer than 10 minutes during which time websites may not load, or you may be unable to log in or...

Jul 14

Service Issues

[Monitoring] ClubRunner intermittent website disruption – Jul 14 2022

We are currently experiencing intermittent interruptions to ClubRunner websites. Some customers may find that their websites are displaying a 502 error page or HTML code, prior to loading as expected. We are actively working on fixing this issue and will post...

Jul 12

Maintenance Notices

ClubRunner Maintenance Window - Jul 14 2022

On Thursday July 14th 2022 during our regular maintenance window we will be making changes to our system infrastructure to improve stability and performance. During this time you may experience delays with website updates and email processing. You may also find...

Jun 23

Announcements

Office Closed - July 1, 2022 - Canada Day

Please note that we are going to be closed this Friday, July 1 2022 to celebrate Canada Day and will re-open on Monday, July 4 at 9:00 am North American Eastern Time.

Jun 14

Maintenance Notices

ClubRunnerSupport.com Maintenance Jun 15th 2022

On Wednesday June 15th 2022 we will be performing system maintenance and updates to the ClubRunnerSupport.com systems between 5:00 AM and 7:00 AM NAEDT. During this time any new tickets sent to our team will be put into a queue until maintenance...