ClubRunner Support & Knowledgebase

News

Nov 2

ClubRunner Mobile App Updates: District Member Search + Club Notifications

ClubRunner is proud to announce that District Member search is now also available within the mobile app. You can now effortlessly search for other club members within your district by name or email address within the app. Connecting with your...

Oct 6

Product Updates

ClubRunner Release Notes (October - December 2022)

New Functionality RI Integration for Rotaract clubs is now available for both the club and district versions of ClubRunner. Rotaract clubs on the District version, or which have their own club version, can send membership information updates, Executive updates, and...

Sep 25

Announcements

Happy Canadian Thanksgiving 2023!

Please note our office will be closed on Monday, October 9th for Canadian Thanksgiving. We will reopen on Tuesday, October 10th at 9:00am EDT. We wish all our fellow Canadians a Happy Thanksgiving. Have a safe and wonderful long weekend!

Sep 7

Service Issues

[Resolved] Service Interruption - Email statistics not reporting "Opened" status for Gmail users

On Aug 22nd, 2023 our team first started to observe that the "Opened" status in our email stats was not being reported if the recipient was using Gmail. Our Development team has since resolved the issue on September 6th, 2023. Gmail clients...

Sep 6

Announcements

Office Closed - Tuesday, September 12th, 2023

Please note that our office will be closed on Tuesday, September 12th for a staff function. We will re-open on Wednesday, September 13th at 9:00 am NAET. Please continue to email our support team if you need any assistance on this...

Aug 28

Announcements

Office Closed - September 4th, 2023 - Labour Day

Please note that our office will be closed on Monday September 4th for the Labour Day Holiday. Our offices will re-open on Tuesday, September 5th at 9:00 am North American Eastern Time.

Jul 27

Announcements

Office Closed - August 7th, 2023 - Civic Holiday

Please note that our office will be closed on Monday August 7th for the Civic Holiday. Our offices will re-open on Tuesday, Aug 8th at 9:00 am North American Eastern Time.

Jul 11

Announcements

Office Closed - Friday, July 14th, 2023

Please note that our office will be closed on Friday, July 14th for a staff function. We will re-open on Monday, July 17th at 9:00 am NAET. Please continue to email our support team if you need any assistance on this...

Jun 30

Product Updates

New Features in ClubRunner! July 2023 Edition

Each new Rotary year brings fresh new opportunities to lead, strategize, and make a real impact in our communities. We're excited to share what's new in ClubRunner to launch the new Rotary year!

Jun 16

Announcements

Office Closed - July 3, 2023 - Canada Day

Please note that we are going to be closed this Monday, July 3 2023 to celebrate Canada Day and will re-open on Tuesday, July 4 at 9:00 am North American Eastern Time.