Contacts that have been created within Nova can be easily converted into a standard member or other user record, allowing them to log in to the website and utilize the various tools provided by ClubRunner.

In order to change a contact record and allow it to log in, please follow these steps:

1. Log in to your account through your club homepage, then click on Member Area on the top right under your club banner. Alternatively, click here to go directly to the ClubRunner login page.

2. On the left-hand menu, click the arrow to the right of Members & Contacts, then click on Contacts.

3. This brings you to the Contacts page where you will see a list of all your contacts.

4. Locate and click on the View button for the given contact you would like to convert to open the contact profile.
5. Select the Privacy and Settings tab of the contact profile.
6. Under the Login & Access Settings section click on the Send "Create Login" Email link. This will send an email to the email address listed for the contact record, allowing them to set their username and create a password.
7. Alternatively, clicking on the Edit button under the Login & Access Settings section will allow you to set the username and password on behalf of the user. You will also be able to set the new record's assigned roles to edit their level of access to the website. For more information on Access Roles, please click here.
8. Click on the Save button once you are done to convert the record to an Other User record.