Multi-Factor Authentication (MFA) is a security method that requires you to prove your identity using and additional pieces of evidence, not just a password. MFA is used as an additional layer of security for members and organizations, such as Clubs, Districts and Zones. Each of these websites have different access levels that, when assigned to a member profile, allow them the access to view and update sensitive information, send emails, add or terminate members etc. Therefore, the MFA step will help increase security and safety of each member’s data.
When MFA is enabled for a role, all users in that role will be required to enter a verification code sent to their primary email.
How is MFA used?
After typing in your username and password on the login page, and clicking on Login, you will be presented with this message. Please click on Get Started:
Afterwards, click on the “Email” option. This action will send an email with a six-digit code to your primary email address listed in your member profile. Please allow 10-15 seconds for the email to arrive. The code received via email expires after eight minutes, so there is plenty of time to enter the code before requesting a new one. If you request a new code via email, please note that the code that was sent the first time will not work.
Enter the verification code in the dialog box, and click Verify & Sign In. You can also check the box to Remember this device, as it will reduce the number of times the MFA needs to be completed. If you are not receiving the email with the code, it is possible the email ended up in the Spam or Junk folder. If you are still not receiving the code to your inbox, this article will help you address the issue. At the bottom of the message, you will see the countdown for requesting the code to be sent again to your email.
What access levels are affected?
The MFA is enabled automatically if a member has any of these access levels assigned to their profile:
On the Club level, following access levels:
30 - Site Administrator
40 - Club President
50 - Club Executive
60 - Editor
On the District level, affected access levels are:
11 - District Administrator
12 - District Website Content Editor
13 - District Attendance Editor
14 - District Membership Editor
15 - District Club Information Editor
16 - District Communication - Email Executives Only
17 - District Event
26 - District Communication - Email All Members
29 - Download Member Data
On the Zone level, affected access levels are:
18 - Zone Administrator
19 - Zone Home Page Editor
20 - Zone Communication
21 - Zone Event
22 - Zone Organization Chart
23 - Zone Membership
24 - District Membership
25 - Club Membership
If you want to find out more about access levels in Club version, click here.
To see what access rights are available on the District version, click here.