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How can I quickly log in without my username / password? - Knowledgebase / Nova / My Club - ClubRunner Support & Knowledgebase

How can I quickly log in without my username / password?

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Sometimes you will need to log in to the club’s or district’s website but won’t have time to go through the password reset process. In that case, the Magic Link option will be helpful. To quickly log in through the Magic Link, simply follow the steps below:

  1. Navigate to your club’s or district’s login page, or to our Universal Login page.

  2. Click on the Send me a Magic Link option, below the Login button.


    Send me a Magic Link button
  3. A pop-up window will appear, where you can type in the primary email address listed in your member profile.


    Pop-up window for email address

  4. If the entered email address is found in the database, an email with a link will be sent to your inbox. Clicking on that link should log you in directly to your club's or district's website, without the need to type in the username and password.


    Magic Link is sent - Check your inbox

 

If you haven't received the email after a few minutes, please check your spam or junk folder, as there is a chance it ended up there. If the email did not arrive at all, please refer to the article: Why can't I receive email from ClubRunner?

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