Trouble Updating Your Password? Here’s What You Need to Know

Keeping your account secure is a top priority, and strong passwords play a big role in protecting your information. When updating your password, make sure it meets the following requirements:

Password Requirements

• Minimum Length: Your password must be at least 12 characters long.

• Avoid Personal Information: Your password cannot include details like: your name, username, or email address.

• Avoid Account Information: Your password cannot include details like: account ID, club name, or organization name.

• No Reuse: Your new password cannot be the same as your last password, and should not be a password you use with any other accounts.

• Security Check: Passwords that are commonly used or appear on globally known restricted password lists cannot be used.

Tips for Creating a Strong Password

• Consider using a passphrase - a short sequence of simple words that are easy to remember and difficult to guess.

• Avoid predictable patterns such as “123456” or “password” and avoid references to your organization (e.g. Rotary, Kiwanis, Lions, etc.)

• Consider using a password manager to generate and manage passwords, such as 1Password.

Should you need assistance updating your password, our support team is here to help.