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How do I delete a contact? - Knowledgebase / Nova / Members & Contacts - ClubRunner Support & Knowledgebase

How do I delete a contact?

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When a contact is no longer needed, you may delete it from your Contacts list using the following process. 

Note

Contacts within System Groups cannot be deleted, due to it affecting other modules (ex: Volunteers, Meetings, etc.). To remove these contacts, you can merge them together.

To learn how to merge contacts, please read the article called: How do I merge contacts? [needs updated article link]

  1. Log in to your account through your club homepage, then click on Member Area on the top right under your club banner. Alternatively, click here to go directly to the ClubRunner login page.

  2. On the left hand menu, click the arrow to the right of Members & Contacts, then click on Contacts.

    Contacts Menu Navigation
  3. This brings you to the Contacts page where you will see a list of all your existing contacts.

    List of all contacts
  4. Locate the contact you wish to delete by scrolling or using the search options at the top of the page.

    Search options for locating records
  5. Click the name of the contact you wish to delete, which will bring you to the contact's profile. Click the drop-down arrow in the top right corner, then click the Delete Record option.

    Option for deleting records
  6. This will bring you to a confirmation page. Click Delete to delete the selected contact.

    Confirmation page for deleting contact
Warning

Deleting a contact removes all information about the contact from your system. This information cannot be restored.

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