In order to access and begin using all of the features that are available through ClubRunner, the very first thing you will need to do is login to the ClubRunner platform. The steps outline below will help guide you through the process of logging in to ClubRunner.
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In order to login to ClubRunner, you will need to visit a ClubRunner website - either www.clubrunner.ca, www.clubrunnersupport.com.
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Once on your selected ClubRunner website, click on the Login to ClubRunner or Member Login link in the top right corner of the page. Alternatively, click here to go directly to the ClubRunner login page.
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On the left hand-side of the page, you will be able to see recent news and updates about ClubRunner within the News section.
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The right hand-side of the page will be where you can proceed to login to ClubRunner - enter your login credentials into the Username and Password fields on the page. If you do not know or remember your login credentials, please click here to recover your username and password.
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Once you have entered your login credentials, click on the blue Login button.
If your club has Multi-Factor Authentication (MFA) enabled for your account’s access level, you will be prompted to complete an additional step to confirm your identity. Click Continue to trigger a verification code to be sent to the email associated with your account.
Check your email client for a message from @clubrunner.email containing your unique security code. This code is valid to authenticate your login for 10 minutes after it is sent, after which if you have not logged in you will need to resend the code.
Enter the code into the field below and click Verify to continue logging in. If you check the “Stay verified on this device” option, you will not be prompted to re-enter a security code for 30 days.
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You will now be brought to a new landing page which will allow you to choose between visiting the ClubRunner website for your Club, District, or Zone, if available. Click on the option you wish to visit.
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After making your selection, you will be automatically logged in and brought to the selected option’s Member Area, where you can access and utilize the various ClubRunner features.