In the event that a member of your organization had filled incorrect information on their registration, you can update the registration with the following steps:
To access Cloud Events, you must go to your website’s homepage and log in. For more information on how to login, click here.
After logging in and navigation to the Member Area, you will see several tabs along the top of the screen. Click on the Events tab, and then click on Cloud Events.
Click Manage on the event you would like to edit the registrations for.
At the top of the event, click Orders.
In the list of orders, click the down arrow on the right for the registration to edit. Click Edit Info in the dropdown options.
On the Edit Registration page, you will have these options to edit the registration:
Buyer Info - Use this section to update the Buyer’s information.
Ticket Buyer Name - The first and last name of the buyer.
Email - Email address for the buyer.
Order Form Questions - You can update the answers for any Order Questions. Learn more about creating order questions for events.
Ticket # - Use this section to update each Ticket Holder’s information.
Name - The first and last name of the ticket holder.
Email - Email address for the ticket holder.
Attendee Form Questions - You will be able to enter new answers for any Attendee Questions. Learn more about creating attendee questions for events.
Click Save to save the updates or Cancel to cancel the updates to the registration.