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Knowledgebase
Help Articles
Club Help
Club - Administration Guide
Club - Administration Guide
Membership Management
(31)
What is the member profile, and how do I edit it?
How do I grant a member a designation?
How do I request member profile updates?
How do I add a new member activity?
How do I use the GDPR Pseudo-Anonymization tool?
View all articles in Membership Management
Club Management
(14)
How do I add a club executive?
How do I update our club's contact?
How do I edit my club's information?
How do I update our club's mailing address?
Can I add non-members as friends of the club?
View all articles in Club Management
Communication
(14)
How do I remove dropped & bounced emails from the blocked email list?
Why can’t I reply-all in ClubRunner?
How do I avoid spam filters?
Why are some members not receiving emails? (Blocked List)
VIDEO: How do I create a custom distribution list?
View all articles in Communication
Attendance
(25)
How do I add a meeting?
How do I report attendance for active and honorary members?
How do I customize active member rules?
How do I customize honorary member rules?
How do I customize the leave of absence rules?
View all articles in Attendance
Committees
(10)
How do I create a new Committee?
What is the difference between basic and enhanced committees?
How do I add committee documents?
How do I send emails to committee members?
How do I add a new member to a committee?
View all articles in Committees
Dues & Billing
(20)
How do I create a new bill?
Dues & Billing configuration settings
How do I resend invoices to selected members?
Export to QuickBooks (desktop edition) in ClubRunner
How do I enter payments in Dues & Billing?
View all articles in Dues & Billing
Events & Calendar
(20)
How do I add a Calendar Item?
How do I create an event in Event Planner?
Event Planner overview and introduction
Event Planner guide
How secure are the credit card pages? Can I trust them?
View all articles in Events & Calendar
Volunteers & Signups
(15)
How do I create a new volunteer signup list?
What is the difference between the basic and enhanced volunteer module?
Volunteer Hour Tracking
How do I communicate with volunteers?
Volunteers module guide
View all articles in Volunteers & Signups
Bulletins
(31)
How do I handle blocked bulletins?
What is the maximum width for HTML bulletins in ClubRunner?
How do I structure a story for a bulletin?
How do I correct a bulletin that is too wide?
How do I cancel a scheduled bulletin?
View all articles in Bulletins
Reports
(21)
How do I download Word & PDF reports using eDirectory Reports?
How do I download member data?
What is the years of service report?
What is the birthday & anniversary report?
What is the club dashboard?
View all articles in Reports
Contacts
(15)
How do I create a new custom contact group?
How do I add a new contact?
Contacts module guide
How do I merge contacts?
How do I send email to a contact group?
View all articles in Contacts
Membership Success
(9)
Membership Success Overview
How do I share the Application form with prospects?
How do I share the Referral form with members?
What are the four stages of a prospect?
Prospective member process: from prospect to member
View all articles in Membership Success
